Workstation Installation Issues

Symptom:


After the second or the third installation of the Imorgon Workstation, the workstation does not launch. It quietly quits.

Possible Cause:

This could be due to the Intel IPP RTI 3.0 library becoming corrupted and are unable to re-install it correctly. The root cause of this is unknown but the side effect of this is that there is no Remove option for the IPP library in the Add/Remove program control panel. The only remedy we know of is to remove the related registry entry and then re-install the IPP 3.0 library. This library is used to utilize the CPU functionality in the Intel Processors to perform JPEG decoding.

Intel(R) Integrated Performance Primitives (IPP) RTI 3.0 Removal
 
Intel IPP 3.0 may not provide the removal feature in the Windows Add/Remove programs. Use the following step to manually remove Intel IPP. This must be done by someone knowledgeable about the use of the Registry Editor (regedt32).
 
  1. Open the Registory Editor (regedt32)
  2. Go to the following key HKEY_CURRENT_USER\Software\Microsoft\Installer\Products
  3. Highlight the key folder HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\4EE7DCDF51512714EA02FAA5966F72EF
  4. Press the DEL key to delete this key
  5. Using the Windows Explorer open the folder at C:\Program Files\Intel ([For 64-bit Windows] C:\Program Files (x86)\Intel)
  6. Highlight the IPP folder and move that to Trash
 
 
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